HELP

Support

The fastest help is the Discord — join, ask, and someone (often Pierre) gets back to you. Account and payment questions go by email.

FASTEST HELP

Join the Discord

Discord

FREE

Install help, how-to questions, tutorials, updates, and the build-in-public. This is where you’ll get answered first.

Email us

Account · Payments

For account or payment questions, email us directly and we’ll get everything resolved as soon as possible.

info@deflauxfactory.com

FAQ

Common questions

Each product has an install guide in the Docs — setup steps, screenshots, and troubleshooting. If you’re still stuck, ask in the Discord; that’s the fastest way to a fix.

Email us at the address above and we’ll review it. Full refund terms are on the Refund page.

Anytime, via Stripe’s Customer Portal — manage or cancel your monthly subscription yourself, no site login needed.

No. We build tools, skills, and education — nothing here is financial advice, and trading futures carries substantial risk of loss.